Privacy Policy

Last updated: 20/04/2026

TUFFShel is a brand name of NP Structures Ltd. We are committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you use our website or contact us.

Who we are

TUFFShel is part of NP Structures Ltd, a UK-based manufacturer of industrial, commercial, and domestic shelter systems.

If you have any questions about this policy or your data, you can contact us at:

Email: [email protected]
Phone: 01282 873120
Address: NP Structures Ltd. Mill Green, Waterside Road, Colne, Lancashire, BB8 0TA

What Data We Collect

We may collect and process the following information:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details or enquiry information
  • Configurator selections and specifications

Information collected automatically:

  • IP address
  • Browser type and device
  • Pages visited and time spent on site
  • Referral source (e.g. search engine, advert)

How We Use Your Data

We use your information to:

  • Respond to enquiries and provide quotations
  • Process and manage orders
  • Send specification summaries or pricing documents
  • Improve our website and configurator experience
  • Communicate relevant updates or follow-ups
  • Comply with legal obligations

We only use your data where we have a lawful basis to do so, including:

  • Contractual necessity
  • Legitimate interest
  • Consent (where applicable)
  • Configurator & Enquiry Forms

When you use our configurator:

Your selected options may be stored temporarily in your browser or passed via secure URL parameters. These details are submitted alongside your enquiry to ensure accuracy. We use this information to generate quotes and respond effectively. Submitting an enquiry does not place an order. It allows our team to review your requirements and follow up.

Marketing Communications

We may contact you by email or phone regarding your enquiry.

If you opt in, we may also send:

  • Product updates
  • Relevant offers
  • Industry insights

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Sharing Your Data

We do not sell your data.

We may share your information with trusted third parties where necessary, including:

  • Delivery and logistics providers
  • Installation teams or contractors
  • IT and website service providers
  • Payment processors
  • All third parties are required to respect your data and use it only for specified purposes.

Data Storage & Security

We take appropriate measures to protect your data, including:

  • Secure servers and encrypted connections (SSL)
  • Controlled access to systems
  • Trusted third-party platforms (e.g. CRM, email systems)

We retain your data only as long as necessary for the purposes outlined in this policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

 

Cookies on our website